Quality operates at the very heart of an organisation like Sharp, ensuring that we meet industry standards in our processes and in the products we deliver to our clients. Its impact however, can go far beyond that. As a function, Quality offers Sharp a unique platform to improve and transform practices right across our organisation. By facilitating regular, reflective and transparent discussions between our many inter-dependant functions, the Quality team can identify and foster opportunities for truly impactful outcomes.

Sarah Lamendola, a Quality Systems Manager in Allentown PA, embodies this new way of thinking in Quality. “By looking holistically at Sharp we can act as an internal ‘pulse-check’ on the health of the entire organisation.”