The Group’s business model centres on the strategic development of our two growth platforms; Ashfield and Sharp. These platforms underpin our continued organic growth and acquisition strategy. Our disciplined approach to capital deployment allows us to pursue growth opportunities, complementary to our existing platforms.

What we do

We provide expert outsourced healthcare services, specialising in healthcare advisory, marketing, communications, strategic engagement, patient solutions and packaging.

Our purpose is to partner with clients to deliver innovative healthcare solutions that improve patients’ lives.

Our core values represent the foundation of our culture. They help us develop, grow and better serve all our stakeholders.

Our key strengths

Skilled and experienced employees

We are committed to building a culture that fosters the development of our people. We reward talent, provide competitive salaries and invest in training and development.

c.9,000

Number of employees

Capital

Our strong balance sheet supports the delivery of continued growth through acquisitions to supplement organic growth. We are continuously identifying and acquiring highly complementary businesses that drive value and generate attractive returns.

$75m

M&A spend

Facilities and Infrastructure

We are well-positioned to execute our business model, having a robust operating platform, a diverse geographical footprint and the capability to consistently improve our client offering through our state-of-the-art facilities.

$38m

Capital expenditure

Long-standing relationships

We proactively engage with all our stakeholders, including our clients, healthcare professionals, patients, employees, communities and shareholders. We build strong sustainable relationships and are a long-term business partner with the majority of our clients.

300+

Number of clients

Diversified businesses

We have a diversified portfolio of businesses across different healthcare sectors and geographies. We achieve significant synergies across our operations by combining data, integrating acquisitions and using technology to secure competitive advantage.

10

Top 10 clients account for less than 50% of net revenues

Sustainable operations

Our business model is underpinned by our commitment to create a sustainable business for all our stakeholders.

AA

2019 MSCI Rating

Our divisions

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How we create value

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Best-in-class talent and supporting infrastructure, combined with operational excellence, ingenuity and disciplined capital deployment, enable us to deliver value for all our stakeholders.

What we deliver

Committed clients

Our focus is to be a leading international partner of choice so that, together with our clients, we can help improve patients’ lives.

30

We partner with the top 30 global pharmaceutical companies

Engaged employees

We are committed to investing in our people by offering rewarding salaries and investing in their development.

$673.9m

Remuneration to employees

Patient satisfaction

Our in-person and virtual service offerings provides patients with support and information to help improve their lives.

320,000

Number of patient interactions through our support programmes

Growing earnings and dividends

Strong asset and financial management help ensure balanced capital and income growth, supporting a progressive dividend policy. Our business model delivers sustainable long-term value for our shareholders and we operate a progressive dividend policy.

$42.1m

Dividend to shareholders

A strong balance sheet

Low financial leverage and active financial management gives the Group resources to deliver on its current strategic objectives, as well as take on new opportunities.

0.1x

Net debt to EBITDA

Our strategy underpins our business model

1

Developing and growing market leading positions

2

Transforming through people

3

Continuous improvement