• Employee wellbeing
  • Stakeholder engagement
  • Education, awareness and training
  • Control of contractors


  • Application of legislation and regulation
  • Global location requirements
  • New markets integration
  • Cultural developments


  • Performance KPIs
  • Audit
  • Policies and procedures
  • Programmes of improvement


Sharp Clinical Services UK, part of UDG Healthcare based in Crickowell, has achieved the Gold award for occupational health and safety performance in the prestigious annual awards scheme run by the Royal Society for the Prevention of Accidents (RoSPA). The RoSPA Awards are one of the most prestigious in the world of occupational health and safety. They demonstrate an organisation’s commitment to maintaining an excellent health and safety record.

Incident management

The aim of our Incident Management Process is to minimise injury or illness, reduce losses and to ensure that there is a demonstrated commitment to the personal safety of employees, contractors, the public and our community. Our data shows a decrease in the number of incidents year on year since 2014, demonstrating our continued success on incident reduction.

Travel emergency response process

UDG Healthcare is based in 24 countries with over 9,000 international employees. As a global organisation, our employees may sometimes be required to travel on company business. We recognise that adverse events can occur whilst an employee is travelling and to ensure our people are fully supported in such an event we have developed a Travel Emergency Response Process. This ensures we are aware of employee’s locations when travelling on business.

Driver safety

Driving safely is one of the key areas of focus for UDG Healthcare. Our driver safety programme is designed to give our drivers proactive tools to prevent adverse driving incidents. This coupled with our membership with the network of employers for traffic safety (NETS) requires us to record our performance with them to benchmark our driver safety performance against similar industries.


UDG Healthcare held its first Environmental Health and Safety (EHS) leaders gathering in October 2016. It was held during European Health and Safety Week which has become UDG Healthcare’s annual EHS week across all jurisdictions.

The event, hosted by the Group Environmental, Health and Safety Lead, was held at our Ashfield site in Ashby De La Zouch, UK, involving over 20 attendees from across the globe, and focused on how EHS can add value to our organisation.

Since the event, the attendees have split into five groups and been tasked with drafting an action plan for improvement covering the meetings, hot topics and key learnings, that can be applied and adopted across all divisions, some of which include:

  • Enhancing EHS culture
  • Wellness of our employees
  • EHS training for senior managers
  • Environmental initiatives
  • Teamworking amongst the EHS network

The meeting included external and internal training and group activities and was a great example of cross-divisional collaboration that illustrates partnership and energy and will help improve the quality of EHS at UDG Healthcare.

Wellbeing of our Employees

We recognise the importance of our employees’ wellbeing, both mental and physical and in 2017 we increased our focus on creating awareness in this area. A wide range of local initiatives were implemented across all geographies, aimed at improving the work organisation, the working environment and promoting the active participation of employees in health activities.

This included a celebration of World Health Day where a variety of activities were held across the globe including heart health education, mindfulness discussions and yoga classes. Our global Environmental, Health and Safety group invests in the wellbeing of our employees by prioritising wellbeing as part of our health and safety programme and developing and communicating initiatives. We are optimistic that 2018 will see even more activities launched both globally and locally across the businesses.

Health & Safety Policy

Download our Health & Safety Policy